Exploring Cultural Dimensions: The Role of Information Systems and Governance in Managing Financial Risk and Performance in Thai Savings Cooperatives

Abstract

This study examines how cultural values influence internal communication systems, governance, and the quality of information systems used in managing financial risks and performance within the Thai cooperative industry. It also examines the impact of cultural dimensions on the effectiveness of communication and governance structures, which influence the financial direction of Thai savings cooperatives. The study will bring about cultural knowledge by focusing on the contribution of local cultures to organizational resilience and performance within the economic environment. Within the context of strategic information flow and organizational transparency, this study proposes the communicational role of accounting information systems (AIS), internal audits, and corporate governance in cooperative financial institutions. The survey to gather data was distributed to 405 managers, and the analysis was conducted using structural equation modeling. The results indicate that AIS quality, enabled by internal audit processes and governance practices, is crucial for financial risk management and promotion of financial reporting integrity. Although the direct effects of internal audits and governance on performance had negative results, the mediating effect of risk control and information system quality showed positive results. These findings support the need for an integrated information ecosystem, clarity in communication processes, and digital accountability to enhance cooperative resilience. This study contributes to the understanding of how communication within an organization and information technology work together to promote financial ethics and sustainable performance.