Published 2025-03-10
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Abstract
The paper is a critical evaluation of the activities of the Human Resource (HR) in the Karnataka State Tourism Development Corporation (KSTDC) as a significant factor in the potential and performance success of tourism industry which is rising in India. Although the industry is very significant as a contributor to the national employment and GDP indicators, it is seen that there is a research gap in the context of the evaluation of the HR mechanisms within the institutional level that is, within KSTDC. The HR aspects under the scope of investigation are the workforce planning, recruitment and selection, training and development programs, performance management mechanisms and activities to increase the motivation and morale of the employees. Hypotheses investigate the independence of executive and non-executive effectiveness of these HR practices, and differences in perceptions between these groups on training, development and performance appraisal. The sampling was stratified and 40 executives and 300 non-executives were surveyed by using structured questionnaire. The questionnaires that were fairly well reliable (Alpha values exceeded 0.7 in all the dimensions) were founded on a five-point Likert scale. The data was analyzed manually as well as the use of SPSS 16.0 in which Standard Deviation and Mean, t-tests and Chi-square Tests was used in statistical measure. The preliminary demographic details show that between the executive or the non-executive posts in the business, the discrepancy between the age, matrimonial status and the degree of education is immense. Factor analysis also shows the specific dimensions in HR practices, which include; Quality Improvement issue and Human Resource Planning, Scientific Selection Process issue and Recruitment and Selection, Career Planning issue and Competency Building issue and Training as well as Performance Appraisal issue; Transparency, Feedback and Potential Development. This paper aims at offering KSTDC effective observations on how it could improve its HR structure to guarantee long term organizational development.