Vol. 21 No. 8s (2024): Volume 21, Number 8s – 2024
Original Article

Improving Patient Experience Through Interprofessional Healthcare Delivery: Evidence from a Systematic Review

Published 2024-08-15

Keywords

  • Interprofessional collaboration; patient experience; patient satisfaction; multidisciplinary healthcare teams; healthcare quality; patient-centered care; healthcare outcomes.

Abstract

Patient experience is widely recognized as a key indicator of healthcare quality and effectiveness. In recent years, healthcare systems have increasingly emphasized the importance of interprofessional healthcare delivery, where professionals from multiple disciplines collaborate to provide coordinated and patient-centered care. This systematic review aims to examine the role of interprofessional healthcare teams in improving patient experience and satisfaction across healthcare settings. A comprehensive search of major databases, including PubMed, Scopus, Web of Science, and CINAHL, was conducted to identify relevant studies published between 2016 and 2025. Studies focusing on collaborative healthcare practices and their impact on patient satisfaction, communication, care coordination, and treatment outcomes were included. The findings indicate that interprofessional collaboration significantly enhances patient experience by improving communication among healthcare providers, reducing care fragmentation, and promoting coordinated decision-making. Overall, team-based healthcare delivery contributes to better patient satisfaction, improved safety outcomes, and more effective healthcare services.